Grievance Management
Oversee any query raised and get to know its status in real time with grievance management feature of Accent HRP.
- Free up the time of your Human Resources team wasted in doing tedious activities like grievance management and let them focus on other important areas with Accent HRP.
- A fully automated and holistic HR management system, Accent HRP allows requesting feedback, putting up a complaint and raising a query/concern. It ensures that any issue within the organization doesn’t go unnoticed and unresolved.
Here’s how it works:
- Once a query is raised, Accent HRP allows the HR team to assign a request handler.
- The solution given by the designated person is recorded in the database.
- If the grievant is happy with the solution, the query can then be closed.
- If the same problem arises in the future or persists after closing, the query can be re-opened.
- A detailed history of the grievance can be accessed anytime on Accent HRP in the form of a report
Accent HRP empowers the HR team and the heads of the organization to ensure that there is no loopholes when it comes to satisfaction of the employees/customers.
No complaint/feedback/query/concern will skip the eye with Accent HRP.Getting grievance management off the plate of your HR team will be profitable for your organization.